FAQ

How much does it cost to build a new web site?

This is a loaded question and cannot be answered without specific information about the type, features, and goals of the website desired. Our Contact page has detailed questionnaire that needs to be completed and submitted to determine a more accurate cost estimate. Get a New web site Estimate now.

Do sites you build include any warranty?

Yes, all work is guaranteed for 30 days starting after the web site goes live on the net. Within this time period, most minor, non-structural changes or adjustments will be completed for free as part of your new web site purchase.

How much time is needed to complete a  web site?

Generally, it can take 2-4 weeks to complete most web sites. However, if the site is very basic and does not have many pages it could be completed sooner than 2 weeks. On the other hand, if a site is large and more complex, it is possible it can take over 4 weeks to complete. A proper time estimate for completion will be given along with your work estimate.

What will you need before you can start working on a new site?

This will depend on your completed work estimate and the web site goals, but generally we will need any logos, photos, and graphics that are part of the core design available in digital format. Also, text content in digital format for main pages, but this will vary depending on site type and structure. We will inform you of any other content or digital files after we evaluate your work order.

Can we meet before I hire you for any work?

This can be arranged but it does take time away from other work and usually ties up at least a couple of hours of the day, and as we all know, time is money. If you need an in-person meeting there is a non-refundable consultation fee of $100.00. However, this fee will be credited toward the cost of the new web site that we build for you, but only projects priced at a minimum of $1,000 US.

What do you charge to work on a current web site?

We currently have an hourly work rate at $50.00. Some work requests will be given a flat rate and not charged by the hour. We will look at both options for your particular situation to determine which is most economical for you. Please use our web site work estimate quote page to learn more.

What forms of payment do you accept?

We accept PayPal and checks. PayPal is preferred and allows us get started on your project on the same day of payment. If using a check, there will be a waiting period to allow the check to clear through the bank before work is started.

Current and previous clients are usually billed after work is completed and can use either method of payment.

Why use WordPress?

WordPress is the perfect website software package that works like a Content Management System. Having CMS software installed on your website allows the site owner or administrator to easily make changes to the website without having to use a web designer or programmer. Once the system is installed, one can login and add or edit content, adjust menus, basic layout settings, switch themes, and add additional functionality by installing WordPress plugins.

Of course, there is a bit of a learning curve when learning the various features of WordPress. The many features the software has can be somewhat overwhelming for the computer “challenged” types. However, due to the popularity of WordPress, there are many resources to be found on the internet. It is not difficult to find various tutorials to help you learn just about any particular function or feature of WordPress.

Get help from the WordPress documentation page: http://codex.wordpress.org/Main_Page

Do you offer WordPress training sessions?

Yes, WordPress software training is currently offered only over the phone on weekdays during 9-5pm (PST) by appointment only. New clients must first make a deposit equivalent to two (2) hours of service.

How do I access my WordPress administration panel?

The URL for the login panel is based on your domain.

For example: http://your-domain/wp-login.php

This page will allow you to enter your username and password.

Note: replace “your-domain” with your actual domain name.

How do I make content changes to my WordPress site?

If we did not install your WordPress site and you wish to learn how to use the features available on a WordPress web site, then we can train you to do so. Go to the Get a Quote page, select WordPress training, and enter your information to get started.

However, if you prefer the DIY method, the WordPress.org website has many tutorials and instructions on how to use WordPress.

http://codex.wordpress.org/Main_Page

Note: WordPress has many features and options available to an administrator and the page mentioned above is only some of the basics.